All these divisions are further strengthened by internal support departments. TDC Quality Control Department maintains full quality control at every stage of the collection lifecycle, thereby ensuring that targeted results are achieved on time efficiently. On the other hand, TDC Internal Audit department ensures full compliance with all monetary procedures requested and required by clients. Moreover, TDC Policy Department ensures continuous improvements on the policies and procedures of various collection functions – both to meet international best practices and to prepare the company for quality certifications.
About Us
Tayseer Debt Collection
TDC is one of the fastest growing, and fully licensed collection companies in Egypt, and specializes in all types of debt collection services ranging from delinquent accounts to write-off debts.
Members of TD Collection team are multicultural, multilingual, well qualified, and highly specialized in their respective fields of operations.
TDC debt collection Centre is equipped with advanced technology and uses state-of- the-art collection software that covers all the vital call Centre processes.
We also deploy established best practices of the collection industry.
TDC is committed to operating with the highest standards of integrity, while preserving absolute confidentiality for our customers.
Our Mission
To provide world class debt collection services in order to recover our clients’ bad debts before it reaches the write-off stage; achieving the highest recovery rate through amicable solutions with minimum hassle and comparatively low costs, and preserving our clients’ goodwill and our own reputation in the collection industry.
We are committed to operating with the highest standards of integrity, while preserving absolute confidentiality.
Our Vision
Our vision is to be recognized as the most reliable debt collection company in the market for all types of collection services, with special attention towards the banking and financing sectors. This vision is being achieved based on our strong values and principles.
Core Values
Achieving all our collection activities in strict compliance with local laws and international best practices.
Focusing on a ‘creative problem solving’ approach by educating debtors on best settlement solutions, without compromising our client’s benefits.
Providing constant and consistent advice to debtors, in order to improve their relations with our clients.
Executing collection services in the most professional manner, including adhering to confidentiality, protecting clients’ rights, and collecting their full dues.
Implementing and adhering to strict privacy policies that apply to all types of actions before, during, and after settlement.
Key Competencies
Achieving an extremely high success rate including completion of assignments where others have failed.
Understanding the values of time and money, thereby, working smarter not longer.
Incorporating best Industry practices for collecting debts.
Creating strategic alliances with external channel partners and lawyers .
Offering diverse debt collection services including collecting debts and accounts receivables in all stages, for different sectors.
Success rate
Our success can be attributed to some of our inherent operations policies that rank among the best in the world.
All functions and procedures within our workflow are seamlessly integrated within each other, allowing us to achieve continuous improvement of the quality of collection services, to the highest standards.
Over the years, we have formulated relationships with professionals in other fields that allow us to recover the debts of our clients faster than anyone else. We constantly invite experts and consultants in the debt collection industry, seeking their feedback and recommendations.
Members of our staff are provided in-house training on a regular basis, as well as focused training on specific case handling. We form strategic alliances with external channel partners and lawyers .
Organizational Structure
Local tracing
Soft Collection
Auto Ioan Collection
write-off Collection
Field Collection
Corporate Collection division
Legal special handling
Hardcore Collection