Frequently Asked Questions

A debt collection agency is defined as a business which collects debts on behalf of a creditor from its debtor. The collection agencies receive past due accounts from various creditors who can not collect themselves economically. Debt collection agencies are the most efficient and cost effective way of recovering bad debt.

TDC specializes in recovering overdue payments from defaulted customers and offer a full range of services customized to its client’s special needs. Hiring the services of a dedicated debt collection agency like ours offers many advantages including less of accounts receivables and overheads and more of cash flow and increased production. By letting tahseel collect your debts you will have more time to focus on your business. You would like your money to be recovered with minimum cost and hassle without jeopardizing  your reputation in the market. Here, TDC provides debt collection solutions in the most professional manner, ensuring both timely and effective recovery.

Debtors often pay us even if they never have cooperated with you, mainly because collection agencies such as TDC increases the psychological anxiety associated with a debt. Our professional collectors make your debtors realize that you are serious about collecting your money.

You can charge the collection fees to your debtor if you have a signed contract. If not, our collection fee is a pre-agreed percentage of the debt amount that we will recover on your behalf.

Claims are entered within the first 24 hours and the first collection notice is mailed immediately thereafter. This notice is followed up with SMS, phone calls and additional letters. Some debts are collected in the first week, while others may longer. There are also skips: debtors who dispute the debt and debtors who are simply uncooperative, in which case it may take longer recovery time. The age of the debt, the amount, the location and jurisdiction of the debtor also has a lot of importance in the fast recovery of debt. On average, we collect most of the payments within the first 180 days

Yes, but only with your authorization. There are additional fees for pursuing a law suit that are usually provided in advance. These fees are collected 50% in advance and the balance after judgment is passed and the debt is collected.

TDC provides an on-line service for those clients whose collection requires that they have immediate access to updated information and afterward they can provide us with their feedback. Once on-line, you can access your account at any time, anywhere in the world.

All money collected on your behalf is remitted to you within 48 hours and within a week for Skip Tracing cases.

TDC has managed to achieve an extremely high success rate including completion of assignments where others have failed. TDC success can be attributed to some of our inherent operations policies that rank among the best in the world. We understand the values of both time and money, and thus jam tangan rolex work smarter, not longer. All functions and procedures within our workflow are seamlessly integrated within each other, allowing us to achieve continuous improvement of the quality of collection services, to the highest standards.

We contact the debtor directly via telephone, collection letters or a field-visit; all these efforts are made to settle the debt amicably without having to instigate any legal action. In the event these efforts are not successful, we could go to legal proceeding with your approval. We will recover most of your money quickly and less expensively than yourself.

We collect all kinds of debts provided the following conditions are met: Proper documentation to support the claim, e.g. invoices, bills, purchase delivery orders, contracts, etc.

TDC works on a contingency basis, so we do not receive our fee unless we have collected your money. There is no other charge unless you elect to proceed to legal action. In addition TDC may charge additional fees in accordance to the nature of debt, its age, and its documentation.

You will be invoiced after the debt has been resolved and you have received your outstanding money.

We do, with your full participation. If we fail to resolve the debt, we will normally proceed to litigation if we believe it is likely to produce positive results. However, we are not obliged to do so and may decline to take the matter further if we think we can no longer be of any further help. You may then decide to ‘write it off’, transfer the case to the courts, or use your own lawyers. TDC is supported With its team of well qualified attorneys and legal experts, they study the feasibility of any legal action as a last resort, and provide effective legal support where necessary. Additional support is provided by our specialized Tracing Team who traces debtors whose whereabouts are unknown.

We offer many different types of MIS reports, most of which are available online. We have a custom report module that can create customized reports based on your needs for example, Monthly Activity Report is very popular among our clients.

future customer relationships and are very professional in the way we approach your clients for payments. We guarantee an ethical and professional service, at all times.

The age of the debt plays an important role in how long will it take to recover. Additional time and work is needed to update the debtor’s current information which could prolong the recovery. If the information provided to us is outdated and poorly organized then the job becomes more tedious.